This policy explains how MSH Electronics Ltd (company number 04676100, VAT number GB787369365, referred to as "we", "us" or "MSH") collects and uses personal information when you visit this website, contact us, or ask us to quote or build for you. Our registered office and company details are on the Company information page.
Who we are
MSH Electronics Ltd is the controller of the personal information described here. For data protection questions, contact us at sales@mshelectronics.co.uk or call 01202 881733.
What information we collect
- Contact details you give us, such as your name, job title, business name, email address and phone number.
- Enquiry content, including drawings, specifications, bills of materials, quantities and any other information you send with a request for a quote or an order.
- Correspondence from emails and phone calls, including notes we make about the enquiry.
- Technical information such as the pages you visit and your browser type, if our hosting provider records it. We do not use analytics or advertising cookies on this website.
How we use it
- To reply to your enquiry, prepare a quote and, if you place an order, to carry out that order.
- To manage our customer and supplier relationships and keep accounts and records.
- To meet legal and regulatory obligations, including tax and product traceability records.
- To improve our website and services, where this does not override your rights.
Legal basis
Depending on the situation, we rely on one or more of these: that it is necessary to respond to your enquiry or perform a contract; that it is necessary for our legitimate interests in running and promoting our business, provided this does not override your interests; or that it is necessary to comply with a legal obligation.
Drawings and customer information
Drawings and specifications you send us are treated as confidential and are used only to quote and build your order. We do not share them with third parties except where needed to supply your order, such as sourcing components you have asked us to buy.
Who we share information with
We do not sell personal information. We share it only with service providers who help us run the business, such as our website host, email and accounting providers, and carriers delivering your order. Where we use these providers, they process information on our instructions and under contract.
Google Fonts
This website loads the Plus Jakarta Sans typeface from Google Fonts. Your browser connects to Google to download the font, which may share your IP address with Google. You can read how Google handles this in its privacy policy.
How long we keep information
We keep enquiry and quotation records for as long as they are needed to support current or future work, and order and accounting records for as long as the law requires.
Your rights
You have the right to ask for a copy of the personal information we hold about you, to ask us to correct or delete it, to restrict or object to how we use it, and to complain to us or to the Information Commissioner's Office (ICO) at ico.org.uk. To exercise any of these rights, email sales@mshelectronics.co.uk.
Changes to this policy
We may update this policy from time to time. The date of the latest version is shown below.
Last updated: November 2026